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Queen Mary Hotel

About.com Rating 3 Star Rating
User Rating 1 Star Rating (1 Review)


Queen Mary Hotel

Queen Mary Hotel

Photo © 2009 Kayte Deioma, used with permission

The Bottom Line

Staying at The Queen Mary Hotel gives you a taste of what it must have been like to cruise on the ship in its heyday as a luxury ocean liner. The only thing lacking is a swimming pool. There are many attractions on the ship for guests to enjoy, and it's a convenient base for people coming or going from the Long Beach Cruise Terminal next door. The rooms are comfortable, but there is room for improvement to upgrade them to real luxury, and the ship is undergoing some renovations in 2009, so hopefully we'll see these changes. I give them bonus points for having quality toilet paper.


  • Great history and Art Deco features
  • Many different room configurations
  • Variety of on-board entertainment
  • Includes self-guided tour
  • You can request a haunted room (or not)


  • No Pool
  • Fee for internet
  • No lounge chair in room
  • Poor lighting in staterooms


  • Address: 1126 Queen's Highway, Long Beach, CA 90802
  • Phone: (800) 437-2934 toll free
  • Neighborhood: Long Beach
  • Room Rates: $$ (special packages available online)
  • Website: www.queenmary.com
  • Property Amenities: 3 restaurants, bakery, deli, shops, bar & lounge, entertainment, spa, business center
  • Room Amenities: iPod dock, flat-screen TV in some rooms, room service, fridge, coffee maker, Art Deco built-ins in some rooms
  • Parking: Valet or self parking
  • Read Reviews on TripAdvisor.com

Guide Review - Queen Mary Hotel

The Queen Mary Hotel has 308 staterooms on 3 decks, ranging from small standard rooms with a full-size bed to spacious family rooms with 2 queen beds or a king and a twin, to Royalty suites with either a kitchenette or 2nd twin bedroom. Some rooms feature the warm wood paneling used throughout the ship and Art Deco built-ins with retro 1990s bedspreads over Serta pillow-top mattresses.

You don't stay on the Queen Mary for the latest in hotel design, but rather for its unique history, and of course, the ghosts. Guests (and ghosts)get full run of the 1936 ocean-liner cum troop ship and its many exhibits. You also have access to the on-board spa, 3 award-winning restaurants, a bakery, a deli, 3 bars, Tibbies Cabaret, and spirit encounters. The City's Passport shuttle provides free transportation to downtown Long Beach, including a stop at the Aquarium of the Pacific.

Like any cruise ship, the corridors are long. The flooring in the halls and staterooms is uneven, so people who have trouble walking will want to be extra cautious.

We didn't directly encounter any spirits of the non-alcoholic variety on our hotel stay, but my sister did report that she woke in the night to find her bedspread all the way on the other side of the room (insert eerie music here).

During the October Halloween Shipwreck event it is hard to get in and out of the parking, so unless you're there for the event, I wouldn't recommend staying on the ship in October. Other big annual Queen Mary events include the CHILL Ice Kingdom winter attraction, New Year's Eve, the Scottish Festival, the 4th of July and the Art Deco Festival.

As is common in the travel industry, the writer was provided with complimentary accommodation for the purpose of this review. While it has not influenced the review, About.com believes in full disclosure of all potential conflicts of interest. For more information, see our ethics policy.
User Reviews

Reviews for this section have been closed.

 1 out of 5
Don't expect them to care, Member MarisaMyhre

I have been to the Queen Mary many times and enjoyed it. Unfortunately this last time was an unmitigated disaster. I have since written two emails and not gotten so much as a 'sorry'. I won't be giving another penny to anyone who cares this little about customer service. It's unfortunate that such a beautiful ship has fallen into the hands of people who couldn't care less about their guests.

3 out of 3 people found this helpful.

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