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Sheraton Universal Hotel - Review

About.com Rating 4 Star Rating


Sheraton Universal Hotel

Sheraton Universal Hotel

Courtesy of Sheraton Universal

The Bottom Line

Refurbished in 2008, the Sheraton Universal Hotel has a bit more Hollywood pizazz and personality than the standard cookie cutter Sheraton, while keeping the trademark comfort. It is one of two hotels located on the back lot at Universal Studios Hollywood. A free shuttle takes you to the park entrance and Universal CityWalk, or to the nearby Metro station, where the Red Line takes you quickly to Hollywood and Downtown and connects to other lines.


  • Free tram or walk to Universal Studios, CityWalk and Metro
  • Rooms are very comfortable
  • Metro access to Hollywood, Downtown and beyond
  • Pet-friendly rooms available
  • Self-service check-in kiosks


  • Fee for parking
  • Fee for in-room Internet
  • Can be pricey in high season


  • Address: 333 Universal Hollywood Dr, Universal City, CA 91608
  • Phone: (818) 980-1212,
  • Reservations: (800) 325-3535
  • Room Rates: $$$
  • Website: www.starwoodhotels.com
  • Property Amenities: Concierge, 24 hour business center, fitness center, pool, currency exchange
  • Room Amenities: coffee, hair dryer, flat screen TV, iPod docking station, free local calls
  • Parking: Fee for self or valet parking
  • Metro: Red Line to Universal City
  • Discounts: AAA, online special packages

Guide Review - Sheraton Universal Hotel - Review

The updated Sheraton Universal at Universal Studios Hollywood gets good marks for Hollywood style. Historic stars of the silver screen oversee your check-in process from a photo gallery behind the nouveau-deco front desk. You may even run into modern-day celebrities in the lobby, since many actors working on Universal productions stay here.

The lobby lounge has been furnished with plenty of seating and a Starbucks Grab 'n Go has been added to the bar area, making it a popular place to congregate at any time of day.

The 451 newly remodeled rooms are decorated in beige and cream with espresso and blue accents. The many accessible electrical outlets will please tech-heavy business travelers. All rooms include at least a desk, chair and one or more easy chairs. You can request a room with 2 chairs based on availability.

For better lounging around, try a Junior Suite with a sofa or King Room with a comfy loveseat. Unlike some hotel furniture, which looks great, but is not made for humans, I wanted to take this sofa home. Full suites are also available.

They have a Best Rate Guarantee policy, so check www.kayak.com to be sure you have the best rate to negotiate with, since they will give you 10% off if you find a better rate online. Also check the special offers page on the website for packages that include bonus items, like breakfast for 2, for less than the standard room rate.

Note: Read the terms and conditions. "Internet Only Prepaid Rates" ALWAYS have a 1 night penalty for canceling and no grace period.

As is common in the travel industry, the writer was provided with complimentary accommodation for the purpose of this review. While it has not influenced the review, About.com believes in full disclosure of all potential conflicts of interest. For more information, see our ethics policy.
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